Intelligent Adaptive Cruise Control with Stop-and-Go, Lane Centering Assist and Speed Sign Recognition.Front center console with winged armrests and storage.Overhead Console with Sunglasses Holder and Conversation Mirror.Rear window defroster with washer and intermittent wiper.Power Windows with One-Touch-Up/Down and Global Open Feature.Front Visors with Illuminated Vanity Mirrors.Power Tilt/Telescoping Steering Column with Memory.Frameless, Auto-Dimming Rearview Mirror.Blind Spot Information System with Cross-Traffic Alert and Trailer Coverage.Instrument Cluster - 12" Configurable LCD Display.Carpeted first- and second-row floor mats.Coat Hooks - (2) Second Row, (2) Third Row.Leather-Wrapped Steering Wheel with Audio and Cruise Controls.Open image overlay for Genuine Wood Accents Open image overlay for Lincoln Co-Pilot360™ 2.0 Tri-Zone Electronic Automatic Temperature Control with Rear Auxiliary Climate Controls and Vents.Open image overlay for Panoramic Vista Roof® Privacy Glass for Rear Door, Quarter and Liftgate Windows.Open image overlay for Illuminated Lincoln Star in Grille Lincoln Signature Grille with Bright Chrome Surround.Power-Adjustable, Autofold, Heated Side-view Mirrors with Integrated LED Turn Signals Indicators, Memory and Driver's Side Auto-Dimming Feature.Open image overlay for Adaptive Pixel Projector Headlamps Open image overlay for Illuminated Power-Deployable Running Boards Illuminated Power-Deployable Running Boards.It might change your perspective on the service promised to you.Ĭurrently, I am still waiting for support on both a seat belt issue that keeps unlocking itself and a rear entertainment system that only occasionally works. Think I'm wrong? Give your local Lincoln service team a call first before you buy from them and ask how long it will take to be seen for your Lincoln. I appreciate the willingness for the Lincoln agent to help, but his hands are tied by their dealer network not being willing to provide any level of reasonable support. They are now calling local Ford dealers to see if they can help with some measure of hope that a Ford service department can figure out a Lincoln proprietary issue. They called the dealer and the dealer said it would be a month and a half to be seen now and no, they would not pick up my vehicle as advertised. The call transfers straight to voicemail for some 3rd party company that makes the screen. I called Lincoln for help and they said to talk to their internal 'Lincoln Play' team. Called in for service a few months ago and they said I would have to wait 6 MONTHS to be seen to fix a faulty rear seat entertainment screen on a brand new Navigator. Lincoln stands behind their cars with great service. True? No, it is not true (at least in my case and I live in a populated 4 million resident metro). Lincoln offers to pick up your car for service to their nearest dealer. So, in short I'd look elsewhere if you are contemplating this vehicle, I've had just about every luxury SUV out there and this one was by far the worst!Īll the hype of owning a Lincoln and the service that comes with it falls through the cracks the moment you need help. They will need to step it up if they want to compete with the Escalade, Range Rovers, etc. Even with the Black Label the service is embarrassing. They may have built the best looking SUV out there, but if it doesn't run properly and they treat you horrible when you need service, it just isn't worth it. ![]() Lincoln has a major problem with service. It has a constant vibration that it never had before the total overhaul under the hood. Now bow have been replaced and it still doesn't run well. A month later it failed again, as did the engine. Fast forward a year and the transmission totally fails and had to be replaced, only they didn't totally replace it, they only did half. I took it back to the dealer twice to only be told noting was wrong. I ordered one immediately! Within the first month I knew something was really off about the car and the way it drove. ![]() After years of Navigators I became bored and bought a few different Suv's, until the new Navigator was announced.
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